Tooele Transcript Bulletin – News in Tooele, Utah

September 19, 2013
Courier service loses license

A Grantsville-based business had its license revoked Wednesday for allegedly running a taxi service without proper licensing or endorsements.

Stan and Amy’s Delivery Service was granted a business license in April to run what Grantsville City Attorney Joel Linares said was “essentially a courier service” with approval to deliver things like groceries, prescriptions, flowers and gifts to people in the county.

However, he said at Wednesday night’s Grantsville City Council meeting, in early September the city began receiving complaints and questions from patrons and employees about the business, including that it was functioning as a taxi service.

Linares submitted to the council a flyer apparently from the business that advertises free rides for veterans to hospital appointments, contracts for regular rides and corporate contracts.

“Based on this we started reviewing their license,” he said. “Neither one of them had the proper endorsements [to transport people commercially], nor were they approved to run a taxi service.”

According to Utah law, taxi drivers and chauffeurs require a Z endorsement to a standard class D driver’s license. Linares said neither owner had the proper endorsements, nor did the employees of the service. Additionally, he said, employees of the service were using their own vehicles, and the company was not bonded or insured should a collision occur when an employee was transporting a client.

According to the company’s website,, the company’s local services include groceries, dry cleaning, document courier, supplies, packages and shipping, prescriptions, labs, copies and faxes, taxi service and senior shuttle service, with corporate contracts available.

Linares said while the business did have a valid license for some delivery activities, that license specifically did not include people or pets.

“You can’t apply for a flower shop and open a bar,” he said.

The owner of the business, however, strongly disagrees.

Amy Sandoval said her business had the proper licensing for what they were doing. Any misdeeds, or complaints from workers, came from unscrupulous employees, she said.

“We had all of the insurances and everything,” she said. “Everything was totally straight. I don’t get it.”

The city alleges that the company continued to operate after a cease and desist order was delivered Sept. 12. Sandoval said that was not the case, and that some errant employees were operating on their own, against her orders.

“I came back [from taking my husband to the hospital], and there’s a knock on the door,” she said. “It’s the chief of Grantsville police, being all snotty and disrespectful, not even giving me a minute to tell our side of anything.”

She said after receiving the cease and desist order she immediately contacted employees to tell them to stop their services. City officials allege that the company continued services after receiving the order.

Sandoval said she tried to talk to Grantsville City about the suspended license, but did not feel her efforts were well-received.

“They won’t talk to me, they keep hanging up,” she said. “I got yelled and screamed at by the city attorney. I’ve never been so disrespected in my whole life. He doesn’t care that I’m an intelligent woman — just the fact that I’m disabled, that I’m a woman, that I’m a junior senior citizen, that I’m a Native American.”

Both Sandoval and her husband, Stanley Sandoval, are American Indians, and Sandoval said she has felt discriminated against in the community. She has contacted civil rights groups, including the National Association for the Advancement of Colored People, regarding discrimination — including this case.

Sandoval also said she believes other businesses who support Stan and Amy’s Delivery Service are being threatened because of this case.

Linares said during the phone conversation with Sandoval he did not feel anything was said about race, and that he did not know the Sandovals’ ethnic background. He also said he does not remember the conversation getting heated. He said he told them about their due process rights at the hearing at the city council meeting, and that they, or an attorney representing them, would have to be present to discuss the matter with the city council.

“We weren’t necessarily looking to shut it down as much as we just wanted them to do it right,” Linares said. “We just got to the point where they weren’t giving us any other viable options.”

Sandoval said she and her husband could not attend Wednesday’s meeting because of health problems, but they sent an employee to present their case to the city. That employee was not allowed to speak on the company’s behalf because he was not an owner of the business or an attorney representing it.

Even if the Sandovals had attended the meeting, or the employee had been allowed to present their case, Sandoval said she does not think the outcome would have changed.

“The reason I started Stan and Amy’s is because of the fact that I wanted to help senior citizens and invalid people and veterans,” she said. “I wanted to give them reasonable prices so they could get food or prescriptions and things they needed. What was taken out of pure goodness and out of love was turned into something horrific. I have a lot of loyal, loyal people who want me to stay in business.”

Lisa Christensen

Staff Writer at Tooele Transcript Bulletin
Lisa covers primarily crime and courts, military affairs, Stansbury Park government and transportation issues. She is a graduate of Utah State University, where she double-majored in journalism and music, and Grantsville High School.

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