Tooele Transcript Bulletin – News in Tooele, Utah
image Tooele City Deputy Recorder Lisa Carpenter holds a sample identification badge issued to registered door-to-door salespeople. Tooele City, Grantsville City and Tooele County all require salespeople to register before soliciting door-to-door.

July 12, 2016
Door-to-door solicitors must be registered to sell their wares

Itinerant salespersons must also show identification when plying their trade in Tooele County, Tooele or Grantsville 

Summer time brings family vacations, trips to the swimming pool, holiday fireworks — and door-to-door salespeople.

Tooele County, Tooele City and Grantsville City all have regulations that require door-to-door salespeople to be registered and carry identification while soliciting.

Ordinances for both cities and Tooele County vary slightly, but all three require door-to-door salespeople to undergo a background check, respect “no soliciting” signs, and follow a few rules of conduct.

But not all itinerant salespeople follow the rules.

“We only have around 10 door-to-door salespeople with permits in Grantsville,” said Grantsville City Recorder Christine Webb. “I know there’s more than that out there.”

Tooele County issues around 20 permits for door-to-door salespeople each year, according to Tooele County Clerk/Auditor Marilyn Gillette.

Residents of Tooele City may get salespeople peddling insurance, home security systems, cleaning supplies and other items at their doors, according to Tooele City Deputy Recorder Lisa Carpenter.

“They can sell anything they want as long as it is a legal product,” she said.

Tooele City has 14 companies registered to use door-to-door sales forces within city limits.

The largest door-to-door sales force in Tooele City is Vivint, a Provo-based company that deals in home security and smart home technology. Vivint has 21 salespeople licensed to go door-to-door in the city.

Solicitors that pass a background check and meet other qualifications in Tooele City and Tooele County are issued an identification badge with their photograph.

In Grantsville, door-to-door salespeople should be able to produce a paper copy of their city permit, according to Webb.

In Tooele City, businesses with door-to-door salespeople have a business license while each individual salesperson must have their own permit.

To get a permit in Tooele City, the salesperson must submit a copy of their current criminal history record. Applicants with criminal convictions in the last five years may be disqualified.

They also must submit an application to the city answering a number of background questions that may disqualify them. Questions include have they ever been criminally convicted or have charges currently pending for felony homicide, physical abuse, sexual abuse, exploiting a minor, sale of controlled substances, sexual assault, or a civil judgment against them in the last five years for fraud or intentional misrepresentation.

Tooele City ordinances also specify appropriate conduct for door-to-door salespeople.

By ordinance in Tooele City, once somebody answers a door, the solicitor must immediately disclose their name and the name and address of the company they represent.

Solicitors may not imply their city license represents any endorsement of the company by the city.

Door-to-door salespeople must respect “no soliciting” signs and not attempt to make contact with residents of a home with a “no soliciting” sign. Solicitors also may not use deception to gain an audience with a person, make physical contact or enter a home without permission. They must also leave immediately and peacefully when asked to do so, according to city code.

In Tooele City and Tooele County, door-to-door salespeople are restricted to selling between the hours of 9 a.m. and 9 p.m.

Most complaints Tooele City Hall receives are about unlicensed salespeople or salespeople who ignore “no soliciting” signs, according to Carpenter.

Tooele County and Grantsville City have similar background checks and conduct requirements for door-to-door salespeople.

Violating city and county ordinances on door-to-door solicitation carries penalties.

In Tooele City, violating the home solicitation code is a Class C misdemeanor, punishable by up to 90 days in jail and a fine of up to $750.

In unincorporated Tooele County, violations of the county’s solicitation code is a Class B misdemeanor, punishable by a fine of up to $1,000 and up six months in jail.

In Grantsville City it is a Class B misdemeanor to solicit at a residence where a “no soliciting” or similar notice is posted.

Tooele City and Grantsville City Recorders offices, along with the Tooele County Clerk/Auditor office, suggest that residents contact dispatch at 435-882-5600 if a salesperson comes to their door without a proper city or county permit, or violates proper conduct.

“Take note of their description and the direction they go when they leave your door,” Carpenter said. “Dispatch can then send an officer to find them.”

Improper behavior or other questions can also be reported to the proper city recorder or county clerk’s office.

“We follow up on complaints that we receive,” Carpenter said. “I know we have had some salespeople that have been told not to come back to our city.”

Tim Gillie

Staff Writer at Tooele Transcript Bulletin
Tim covers education, Tooele City government, business, real estate, politics and the state Legislature. He became a journalist after a long career as an executive with the Boy Scouts of America. Tim is a native of Washington state and a graduate of Central Washington University.

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