If you have never used Norton’s Power Eraser to help manage the security on your computer, I recommend you do so to be certain your computer is clean. This is a free tool that anyone can use, regardless of your current antivirus and you do not need to register or purchase anything to use it.
Before doing this procedure, however, I strongly admonish you to make a backup of all your personal files. I cannot overstate this that you should regularly back up your files.
After making a copy of your data, open Microsoft Edge or your favorite browser, and in the address bar at the top, type in: “Norton Power Eraser” and press enter. Once the results show up in your default search engine, look for the listing that shows: “https://us.norton.com/support/tools/npe.html” and click the link. If you have difficulty finding it, just type this link directly into your address bar at the top and it should open up a page that clearly shows the Norton Power Eraser download button.
Click the “Download” button and at the bottom when you are given the choice, click “Run.” Once the download is complete, you will need to click “Yes” to allow changes to be made to your device. Next, you can browse through the license agreement and then click “Accept.” Norton will analyze a few things and then to proceed, you will need to click “Scan for risks” and “Restart.”
At this point, your computer will restart. If you have a sign in password or pin, you will need to enter it so Norton Power Eraser can continue.
As it scans, you can see all the areas that are examined. Once the scan is finished, it will either report that “No Threats Found,” and you can exit the window and feel good that it didn’t find any concerns.
On the other hand, if it reports that it found threats, you should select for each threat to “Fix” it automatically or you can also click to have all the threats fixed. Once it fixes each threat found, you may need to restart your system to finish removing them.
I recommend you use Norton Power Eraser as a regular maintenance tool to assist in keeping your system free from viruses and malware, along with your chosen antivirus program.
For more than 15 years, Scott Lindsay has helped thousands of people better their skills, publishing more than 500 articles about Apple and Microsoft software, the computer and the Internet. You can reach Scott for comments or questions at ScottLindsay@live.com.